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Moderation Guide

 

BEHAVIOR

MODERATION TOOL

REPORT TO

PROFILE ABUSES and Prohibited content

1.         Empty nickname

Ask the user to change

(Clear & block nick, if necessary)

 

2.         Abusive nickname or related to drug, sex

Clear and block nick

 

3.         Nick related to sexual orientation (gay, lesbian)

Ask the user to change

(Clear & block nick, if necessary)

 

4.         Multiple accounts with abusive nick + 0 score

-

Choudelice – If unavailable,

clear and block nick

5.         Copying other user OR staff nickname

Ask the user to change

(Clear & block nick, if necessary)

 

6.         Abusive nickname in locked game

-

Choudelice – If unavailable send email to Jeff

7.         Abusive profile picture

Remove avatar

If you can’t find the member, report to Choudelice

8.         Abusive motto

Clear and block motto

 

9.         Abusive or inappropriate profile video

-

Choudelice

FLOODING (same content more than 2 times in a row)

10.     Flooding emoticons

Warning

 

11.     Recidivism flooding emoticons

Disallow unlimited chat

 

12.     Flooding group ads

Disallow unlimited chat

 

13.     Recidivism Flooding group ads

Kick 1 day

 

14.     Flooding abuses

Block chat 30 days

 

15.     Flooding abuses with multiple 0 score accounts

-

Choudelice – If unavailable, block chat 30 days

ADVERTISING AND COMMERCIAL ACTIVITY

16.     Ads external website – not WB group pages/website

Block chat 5 days + clear chat

 

17.     Ads phishing website for account stealing

Block chat 30 days + clear chat

Report ID to Choudelice

Report the website to host

18.     Ads selling/buying accounts

Block chat 30 days + clear chat

Choudelice

EXPLICIT ABUSES and Prohibited content

19.     Name calling ie. dog, pig, cow, sheep, stupid, chicken, retarded, donkey, monkey, dumb, idiot, ridiculous, idiot,

Warn (Disallow Unlimited Chat if necessary)

 

20.     Publishing contact info ie. phone, skype

Block chat 1 day + clear chat

 

21.     Random abuses from user

Block chat 1 day

 

22.     Abuses from frequent abuser

Block chat 5 days

 

23.     Abusive video or adult content

Block chat 5 days + clear chat

 

24.     Abuse or hate speech towards a group, religion, country or race

Block chat 5 days + clear chat

 

25.     Recidivism Abuses (blocked return to abuse)

Block chat 30 days

 

26.     Cheating

Block chat 30 days

 

27.     Viewing invisible users (with proofs)

Block chat 30 days

Choudelice

IMPLICIT ABUSES, PROVOCATIONS and Other behaviors

28.     Disrespecting another member

Warning + clear chat

 

29.     Recidivism disrespecting another member

Kick 15 mins + clear chat

 

30.     Provocations towards member

Warning + clear chat

 

31.     Recidivism provocation towards member

Kick 1 day + clear chat

 

32.     Aggressive disputes or debates

Warn - all concerned users

 

33.     Prolonged aggressive disputes or debates

Kick 15 mins - all concerned users

 

34.     Disrespecting any religion, country, group

Kick 1 day

 

35.     Foreign language in national rooms (English is always allowed)

Warn verbally

(Kick if the warning is ignored)

 

ABUSES, DISRESPECT and PROVOCATIONS STAFF

36.     Provocations towards staff

Warn

 

37.     Repeated provocations towards staff

Kick 1 day

 

38.     Abuses towards staff

Block chat 30 days

 

This guide has been approved by management, BEHAVIORS NOT LISTED HERE PROBABLY DO NOT DESERVE ANY MODERATION ACTION. Therefore, any moderation action not listed here might lead to sanctions.

 

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Important Information

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